Privacy Policy

Introduction

Welcome to Orbit Labs LLC. We operate the website located at https://www.programmableinbox.com/ (the "Site") and the application located at https://app.programmableinbox.com/ (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site or use our App. We understand that your privacy is important. This document outlines our practices clearly and directly, so you know exactly what to expect.

By accessing or using the Site or the App, you agree to the terms of this Privacy Policy. If you don't agree with these terms, please do not use the Site or the App.

Information We Collect

We collect different types of information from and about users of our Site and App. This helps us provide and improve our services.

Personal Information

This includes information that can identify you directly. We collect it when you voluntarily provide it to us. For example, when you sign up for our newsletter, create an account in the App, or contact us directly, you might give us:

• Your name
• Your email address
• Any other information you choose to provide in your communications with us.

We don't ask for more personal information than we need to deliver our services.

Usage Data and Other Information

When you visit https://www.programmableinbox.com/ or use the App at https://app.programmableinbox.com/, we automatically collect certain information about your device and your activity on the Site and App. This data doesn't directly identify you but helps us understand how people use our Site and App. This includes:

• Your IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages or screens you view on the Site or in the App
• The time and date of your visit
• The time spent on those pages or screens
• Other diagnostic data.

This information is crucial for us to see what's working and what isn't on the Site and App.

How We Collect Information

We use a few methods to gather the information described above.

Direct Interactions

You provide information directly to us when you:

• Subscribe to our newsletter.
• Fill out a contact form on the Site.
• Create or manage an account in the App.
• Send us an email at [email protected].

This is how we get your name and email address for marketing communications, for instance.

Automated Technologies and Interactions (Cookies and Tracking)

As you navigate through and interact with our Site and App, we use automated data collection technologies to gather certain information about your equipment, browsing actions, and patterns. This includes:

• Cookies (Browser Cookies): A cookie is a small file placed on your computer's hard drive. You can refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site or App. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site or App.
• Google Analytics: We use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site and App. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

These tools help us understand user behavior, which in turn helps us improve the Site and App and their content.

How We Use Your Information

We use the information we collect for various purposes, all aimed at providing you with a better experience on https://www.programmableinbox.com/ and in the App at https://app.programmableinbox.com/.

• To Provide and Maintain Our Site and App: This includes displaying content, ensuring functionality, and troubleshooting.
• To Improve Our Site and App: We use usage data and analytics to understand how our Site and App are used, identify areas for improvement, and develop new features.
• To Send Marketing Communications: If you've opted in, we'll send you newsletters, updates, and other marketing emails about Orbit Labs LLC and our services. We believe these communications are valuable.
• To Respond to Your Inquiries: When you contact us, we use your information to address your questions and provide support.
• For Security: We use information to detect, prevent, and address technical issues and potential fraud.
• To Comply with Legal Obligations: Sometimes, we need to use your information to meet legal requirements.

We don't sell your personal information to third parties.

Disclosure of Your Information

We may share your information with third parties in certain situations. We do this carefully and only when necessary.

Service Providers

We may share your information with third-party companies and individuals who perform services on our behalf. These "Service Providers" help us operate the Site and App, conduct our business, or provide services to you. Examples include:

• Email marketing platforms (for sending newsletters).
• Analytics providers (like Google Analytics).
• Hosting providers.

These Service Providers are obligated not to disclose or use your information for any other purpose.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

If Orbit Labs LLC is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

With Your Consent

We may disclose your personal information for any other purpose with your explicit consent.

Data Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. But here is the thing: no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Retention

Orbit Labs LLC will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Site or App, or we are legally obligated to retain this data for longer periods.

Your Choices and Rights

You have certain rights regarding the information we hold about you.

• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe link or instructions provided in any email we send. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Cookie Settings: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Be aware that doing so may affect the availability and functionality of the Site or App.
• Access, Correction, Deletion: You may have the right to request access to, correct, or delete certain personal information we hold about you. To make such a request, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

Children's Privacy

Our Site and App are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our Site and App may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

United States Jurisdiction

Orbit Labs LLC is based in the United States. This Privacy Policy is governed by United States law. If you are accessing our Site or App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our Site or App, you consent to this transfer and processing of your data.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]