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Legal

Terms of Service

Last updated September 13, 2026

1. Introduction and Acceptance of Terms

Welcome to Programmable Inbox, operated by Orbit Labs LLC ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the website located at https://programmableinbox.com/ (the "Site"), the application located at https://app.programmableinbox.com/ (the "App"), and all related services, features, content, and applications offered by Orbit Labs LLC (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. This is a legal agreement. If you do not agree to these Terms, you must not access or use the Service. We mean it. Your use of the Service constitutes your acceptance of these Terms.

You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that you are of legal age to form a binding contract with Orbit Labs LLC.

2. Account Registration and Security

To access certain features of the Service, you'll need to register for an account. When you create an account with Orbit Labs LLC, you agree to provide accurate, current, and complete information. And you'll keep that information updated. This is important for billing, support, and legal notices.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account. Orbit Labs LLC cannot and will not be liable for any loss or damage arising from your failure to comply with these security obligations.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We don't want anyone else using your account.

3. Subscriptions, Billing, and Payments

3.1. Subscription Plans

Orbit Labs LLC offers various subscription plans for the Service. Details of these plans, including features and pricing, are available on the Site and in the App. When you select a subscription plan, you agree to pay the recurring fees associated with that plan.

3.2. Recurring Billing

By purchasing a subscription, you authorize Orbit Labs LLC to charge your designated payment method on a recurring basis (e.g., monthly or annually) at the then-current rate for your chosen plan. This billing will continue until you cancel your subscription. We'll automatically renew your subscription unless you cancel it or we terminate it.

3.3. Payment Processing

Payments for the Service are processed through third-party payment processors, such as Stripe and PayPal. By using the Service and providing your payment information, you agree to be bound by the terms and conditions of these payment processors. Orbit Labs LLC does not store your full payment card details. We rely on Stripe and PayPal to handle that securely. Any issues with payment processing should first be directed to the respective payment processor, though we'll do our best to assist.

3.4. Price Changes

Orbit Labs LLC reserves the right to change its subscription fees at any time. We will provide you with reasonable prior notice of any price changes. This notice will be sent to the email address associated with your account. If you do not agree with the new pricing, you may cancel your subscription before the new price takes effect.

3.5. Refunds

Generally, all fees paid are non-refundable. We do not offer refunds or credits for partial subscription periods or unused features. However, we may offer refunds in our sole discretion, such as in cases of technical issues directly attributable to Orbit Labs LLC that prevent you from using the Service as intended. If you believe you are entitled to a refund, please contact us at [email protected].

4. Use of the Service

4.1. Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. The Service is designed to help you manage your inbox programmatically. That's what it's for. You agree not to use the Service for any purpose that is prohibited by these Terms or by applicable law.

4.2. Prohibited Activities

You agree not to:

  • Violate any applicable federal, state, local, or international law or regulation.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Orbit Labs LLC or users of the Service or expose them to liability.
  • Use the Service to transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.
  • Impersonate or attempt to impersonate Orbit Labs LLC, an Orbit Labs LLC employee, another user, or any other person or entity.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
  • Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Service.

If you do any of these things, we reserve the right to suspend or terminate your account immediately.

5. Intellectual Property Rights

5.1. Our Content

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Orbit Labs LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Service for your personal or internal business use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as generally and ordinarily permitted through the Service's functionality.

5.2. Your Content

You retain all rights in and to the data, information, and content that you submit, post, or display on or through the Service ("Your Content"). By submitting Your Content, you grant Orbit Labs LLC a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute Your Content in any and all media or distribution methods (now known or later developed) solely for the purpose of providing the Service to you and improving the Service. This means we can use your data to make the inbox programmable, as you intend.

You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any Your Content that you submit.

6. AI-Generated Content

The Service may incorporate or utilize artificial intelligence (AI) technologies to generate content, summaries, responses, or other outputs ("AI-Generated Content"). This is a core part of what Programmable Inbox does.

You acknowledge and agree that:

  • AI-Generated Content may not always be accurate, complete, or up-to-date. AI models can make mistakes, and the information they draw upon may have limitations.
  • AI-Generated Content is provided for informational purposes only and should not be relied upon as professional advice. You are solely responsible for verifying the accuracy and suitability of any AI-Generated Content before using it or acting upon it.
  • Orbit Labs LLC does not guarantee the quality, reliability, or legality of any AI-Generated Content. We are not responsible for any decisions you make based on such content.
  • You are responsible for ensuring that your use of AI-Generated Content complies with all applicable laws and regulations, including those related to copyright, intellectual property, and data privacy.
  • While we strive to improve the AI models, Orbit Labs LLC makes no warranties regarding the performance or output of the AI features.

7. Third-Party Services and Data Sharing

7.1. Third-Party Integrations

The Service integrates with various third-party services to provide its functionality. This includes, but is not limited to, payment processors like Stripe and PayPal, and analytics providers like Google Analytics. Your use of these third-party services is subject to their respective terms of service and privacy policies. Orbit Labs LLC is not responsible for the practices of these third parties.

7.2. Data Collection and Tracking

We use Google Analytics and other tracking technologies (like cookies) to collect information about your usage of the Service. This helps us understand how users interact with Programmable Inbox, so we can improve it. This data may include your IP address, browser type, operating system, referring URLs, pages visited, and other usage information. This information is generally aggregated and anonymized, but some data may be linked to your account for personalized experiences or troubleshooting.

By using the Service, you consent to the collection and use of this information as described in these Terms and our Privacy Policy. You can often manage your cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of the Service.

7.3. Sharing with Third Parties

Orbit Labs LLC may share certain data with third-party service providers to facilitate the Service, perform service-related services, or assist us in analyzing how our Service is used. This includes sharing data with analytics providers, advertising partners, and other vendors who help us operate our business. We only share data necessary for these purposes and require these third parties to protect your information in a manner consistent with our Privacy Policy.

For example, if you click on an ad that led you to Programmable Inbox, we might share information with that ad partner to track the effectiveness of the campaign. This is standard practice for online businesses.

8. Disclaimers

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ORBIT LABS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ORBIT LABS LLC MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS; (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ORBIT LABS LLC, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ORBIT LABS LLC EXCEED THE AMOUNT YOU PAID TO ORBIT LABS LLC FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER. This limitation is a fundamental element of the bargain between you and Orbit Labs LLC.

10. Indemnification

You agree to defend, indemnify, and hold harmless Orbit Labs LLC and its respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms.
  • Your use of the Service, including, but not limited to, Your Content, your use of AI-Generated Content, and any use of the Service's content, services, and products other than as expressly authorized in these Terms.
  • Your violation of any rights of another party.
  • Your violation of any applicable law or regulation.

This means if you do something wrong with the Service and it causes us a problem, you'll cover our costs.

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you want to terminate your account, you may simply discontinue using the Service or follow the cancellation instructions within your account settings.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the United States, specifically the state where Orbit Labs LLC is registered, without regard to its conflict of law provisions. This means that any legal issues will be handled under those laws.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in the state where Orbit Labs LLC is registered, before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

You agree that any claim you may have against Orbit Labs LLC arising out of or related to the Service must be filed within one (1) year after such claim arose; otherwise, your claim is permanently barred.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. We'll typically notify you via email or a prominent notice on the Site or in the App.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service. It's that simple.

14. Miscellaneous

14.1. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Orbit Labs LLC regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

14.2. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.

14.3. Waiver

No waiver by Orbit Labs LLC of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Orbit Labs LLC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15. Contact Us

If you have any questions about these Terms, please contact us: